Correspondence

Answering correspondence is a vital part of property management. Outstanding or unanswered letters regarding whatever matter are one of the main complaints we hear from residents when transferring from other agents. With MCS you can traditionally write to us, or correspond by email. We aim to respond to correspondence within 48hrs of receipt.

MCS will deal with the following:

• Correspond with Resident Directors and residents, providing clarification to their queries.
• Correspond with the developer if required.
• Provide advice and information relating to Company Law, Contract Law and Housing Acts etc.
• Assistance in the explanation to the terms of leases and transfers.
• Provide information and assistance in respect of Directors liabilities.
• Direct involvement with maintenance contractors.
• Liase with House Builders.